“We” are Earth Immo Limited trading as Medhead (company number 3871784) and our office address is 24 Jacks Place, Shoreditch, London, E1 6NN. We are committed to protecting your privacy.
For the purposes of data protection law, We are the data controller. We are registered for Data Protection under the Data Protection Act 1998 - Registration number Z4966058.
This policy explains how and for what purposes we use the information collected about you via Medhead or any sites operated by Us (referred to below as “this Site”).
Please read this privacy policy carefully. By using this Site and any services we offer via this Site, you are agreeing to be bound by this policy in respect of the information collected about you via this Site. We may change this policy. We will post any changes on this page, so please check back frequently.
Information We Collect
Information You Provide to Us
You may provide Us with information in several ways, including by filling in forms on Our websites and landing pages, or by corresponding with Us by phone, email or live chat. This includes information You provide when You register for an account or subscribe, request contact from advertisers about property or investments We are marketing, enter a competition, promotion or survey, provide feedback or report a problem with Our websites or apps.
This information may include any information You provide (for example, your name, address, email address, country of residence, phone number, company and comments).
Information We Collect About You
When you use Our websites or landing pages, We automatically collect information about Your device, including Your IP address, information about Your visit (including how You got to Our websites) and how You use Our services.
How We Use Your Personal Information
We use Your personal information for the following purposes:
Providing Our Services to You and Fulfilling Your Requests
- Providing You with the information, products and services You request from Us or one of Our advertisers.
- Allowing You to participate in Our interactive features when you choose to do so.
Marketing and Advertising
- Providing You with information about goods and services that We and selected third parties offer that may interest You, which may be based on inferences about Your likely interests based on Your activity on websites operated by Us.
- Customising or enhancing Your experience of our services, which may use inferences about Your likely interests based on Your activity on websites operated by Us.
- Delivering relevant advertising to You on websites operated by Us or third parties or in direct communications from Us, which may use inferences about Your likely interests based on Your activity on websites operated by Us.
- Measuring and understanding the effectiveness of advertising We serve to You and others.
Service Improvement and Account Management
- Ensuring that Our content is presented in the most effective manner for You and Your device.
- Administering Our websites and apps and for internal business administration (for example, troubleshooting, data analysis, testing, research, statistical and survey purposes).
- Protecting Our interests and those of third parties and as part of our efforts to keep Our services safe and secure.
- Managing and operating Your account with Us.
Legal Basis for Processing
The legal basis for processing your personal information for the purposes described above will typically be one of the following:
Consent
You have consented to Us using your personal information for this purpose (for example, when You create an account with Us, agree to receive marketing emails from Us or create an automated alert). You can withdraw Your consent at any time by deleting the information from Your account or updating Your marketing preferences.
Legitimate Interest
It is in Our legitimate interest to use Your personal information to operate, improve or promote Our services or to contact You.
Legal Obligations
It is necessary for us to use Your personal information for Us to comply with a legal obligation.
Sharing Your Personal Information
We may share Your personal information with third parties in the following circumstances:
Advertisers
We provide Your personal information to agents, developers, brokers, property owners or other service providers when You ask Us to do so. For example, when You enquire about a property or investment, We will pass Your personal information to the company or individual advertising that opportunity. When this happens, the advertiser's own privacy policy will apply to how they use Your personal information.
Service Providers
We may provide Your personal information to Our business partners, suppliers and subcontractors who provide services to Us or where necessary to perform a service that You have requested.
Advertising Networks
We may provide your personal information to advertising networks that require that information to select and serve relevant adverts to You and others.
Analytics Providers
We may provide information about Your visit to analytics providers to help us improve and optimise Our services. We generally only share this information in a form that does not directly identify Uou.
We may also share your personal information with third parties for the following reasons:
Business or Asset Sale
If we sell any business or assets, We may disclose your personal information to the prospective buyer of that business or those assets, along with its professional advisers. If Earth Immo Ltd (or substantially all of its assets) is acquired, personal information held by Us about Our users will be one of the transferred assets.
Professional Advice
We may disclose Your personal information to obtain professional advice (for example, from lawyers or financial advisors).
Legal Obligation
We may disclose Your personal information if required to do so by law or in response to a request from law enforcement or another regulatory authority. We may disclose Your personal information to enforce Our agreements with You or to protect the rights, property or safety of Earth Immo Ltd, its users or others. This includes sharing personal information with other organisations for fraud prevention purposes.
Storing Your Personal Information
We may transfer, store or process your personal information outside of the European Economic Area (“EEA”). The laws in some countries may not provide as much legal protection for Your personal information as in the EEA.
By submitting Your personal information, You agree to this transfer, storing or processing. Where We use service providers outside the EEA, We rely on approved data transfer mechanisms (for example, the EU Standard Contractual Clauses and the EU-US Privacy Shield) to ensure that Your personal information is adequately safeguarded in the recipient country.
Where You have a password to enable You to access some parts of Our websites or apps, You are responsible for keeping that password confidential. You must not share Your password with anyone.
Unfortunately, transmission of information over the internet is not completely secure. We will do our best to protect Your personal information, but We cannot guarantee its security and any transmission is at Your own risk. Once we have received Your personal information, We will use strict procedures and security features to try to prevent unauthorised access.
We keep your personal information for as long as is necessary for the purposes for which it is processed. These periods vary depending on the nature of the information and your interactions with us. If you would like to delete your account, please contact Us using the details below.
Cookies
We use cookies and other similar technologies to distinguish You from other users of Our website and landing pages. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive.
Most Web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block cookies. Some of Our services may not work as intended if You do so.
Cookies help Us to provide You with a good experience when You use Our services (for example, to remember your login details and improve our services). We also use cookies and similar technologies to show You more personalised advertising. In addition to the cookies We send to Your computer some of our advertisers and third party ad servers will also send You their own cookies.
Your Rights
You have the right to ask Us not to process your personal information for marketing purposes. You can do this at any time by updating Your email preferences in your account or by clicking on the “unsubscribe” link in any marketing email We send You. This link may at times be labelled with other text, such as “Manage my Preferences” or “Stop Receiving This Newsletter” or other similar calls to action.
Data protection law gives You the right to access Your personal information, to object to the use of Your personal information for certain purposes, and the right to erase, restrict or receive a machine-readable copy of Your personal information. If you feel that Your request has not been carried out using the online tools provided, please contact us using the address below. We will handle Your request in accordance with the law. This means there may be legal reasons why We cannot fulfil all requests.
Links to 3rd Party Websites
Our websites and landing pages may contain links to other websites. This privacy policy does not apply to those other websites and We do not accept liability for the content of any other website. Please check the privacy policy of any other website before submitting any personal information to it.
Contact Us
If You have questions about this privacy policy or the way in which We process Your personal information, You can contact Us using the details below:
Post: Data Protection Manager, Earth Immo Limited, 24 Jacks Place, Shoreditch, London, E1 6NN
Email: privacy@earth.immo
We hope that we will be able to resolve any questions or concerns you have. However, you may at any time raise your concern with the UK Information Commissioner at the following address:
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Last Updated: 21st May 2018